Frequently Asked Questions

Where can I buy an Ameristar product?

Ameristar heating and cooling products should be purchased and installed through a licensed HVAC company. Please contact a local HVAC installer in your area to find out about the availability of Ameristar products for your home.

Where can I get a brochure?

You can download an Ameristar product brochure here, for detailed information about the complete Ameristar product offering.

How much do Ameristar products cost?

Ameristar products are designed for maximum affordability. They should be installed by a licensed HVAC installer, so many factors will affect the price of your system, including the area and climate where you live, the type and age of your home, the type of system and more. Please contact a local HVAC installer for an estimate.

Who do I contact for maintenance on my Ameristar system?

Maintenance should be performed by a licensed HVAC technician. Please contact your installer to set up routine maintenance or to schedule a service call.

What is the warranty on Ameristar products?

For residential uses, you can find warranty terms on the product pages in this site, in your product brochure or on our warranty registration page. Terms for multi-family buildings and light commercial applications will differ. Complete terms can be found on the warranty document your installer should give you at the time of installation.

Registered limited warranty terms are available when the product is registered within 60 days of installation, otherwise the base limited warranty terms will apply. You can register online or by phone at 866-554-5611.

How do I register my warranty?

Homeowners can register Ameristar products online. Click here to get started. If you are having difficulty with registration, you may also call our registration help line at 866-554-5611.

Who owns Ameristar?

Ameristar Heating & Cooling is a brand of Ingersoll Rand, a world leader in creating and sustaining safe, comfortable and efficient environments.

 

Where can I buy an Ameristar product?

Ameristar heating and cooling products are sold through regional wholesale distributors. Please contact your local representative to find out if Ameristar products are offered in your area.

Where can I find technical information and manuals on Ameristar products?

Technical information is included with the product at the time of purchase, however regional wholesale distributors who are selling Ameristar products may have additional technical information and support to provide. Please contact your local representative for more information.

What is the warranty on Ameristar products?

For residential uses, you can find warranty terms on the product pages in this site, in the product brochure or on our warranty registration page. Terms for multi-family buildings and light commercial applications will differ. Complete terms can be found on the warranty document included with each product.

Registered limited warranty terms are available when the product is registered within 60 days of installation, otherwise the base limited warranty terms will apply. Homeowners can register online or by phone at 866-554-5611.

Who owns Ameristar?

Ameristar Heating & Cooling is a brand of Ingersoll Rand, a world leader in creating and sustaining safe, comfortable and efficient environments.